Documents needed to verify my account

Furthermore, as a licensed operator, if need be, we reserve the right to request verification documents. In such case, for your own security and to comply with our license, please submit the following documents:

  • A coloured copy of your passport, driver's licence, or valid ID Card (front and back). Please ensure that all data is clearly visible.
  • A copy of a document as proof of your home address such as a utility bill, bank statement or any other official letter stating your name and surname, your address and the issuing date (not older than three months). If you wish you may cover any sensitive data such as amounts etc.

You can upload these copies on the withdrawal page of your account. We gladly accept pictures of the documents taken by digital camera or a mobile phone. Alternatively, you can send them as attachments to

Please be aware that the payment department can request copies that verifying the used payment methods.

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