You also have the option to self-exclude yourself from your account. Such self-exclusion will by default last at least for 12 months. You may also request a self-exclusion for a longer period or permanently. The minimum self-exclusion period offered is of a duration of not less than 6 nor more than 12 months. Following to a self-exclusion your account will be blocked and any deposits remaining in your gaming account will be refunded. During the self-exclusion period you are neither able to reactivate your account nor to open-up a new account. At the end of the self-exclusion period, you may recommence gambling by contacting our customer care. Your account will only be reopened after receiving your formal written request.
If you are interested in self-excluding yourself from your account, you can use the function provided for this purpose under "Settings > Exclusions" or contact our customer service team on +356 21 382 889 or email [email protected].
Should you decide to freeze your account or to exclude yourself we recommend that you seek additional support and advice from a recognised gambling addiction organisation mentioned at the bottom of this responsible gaming page. Additionally, you should make use of self-exclusion options offered by other gambling operator for all other gambling accounts you hold. We also strongly recommend that you “unlike” and / or “unfollow” yourself from any Facebook, Twitter or other social media accounts that are linked to mybet or other gambling operators.
We would like to inform you that you have also the possibility to completely block your computer from accessing gambling internet sites by using a software. More information can be found under: